Safety you can use, at every stage of the ride

Before the ride: who and what is checked

• Every member confirms identity through DigiLocker before their first ride.
• A car on a new ride listing is checked against VAHAN, the government vehicle registry.
• A verified organization email confirms control of a domain, not employment.
• LinkedIn sharing is optional and is not identity verification.

These are identity and registry checks. CoMiles does not run background checks, verify shared-ride insurance or guarantee anyone’s conduct.

Women-only rides

Eligible women can limit rides to women. The app enforces the preference, and gender is never typed: it comes from the identity record.

Privacy while you plan

Search shows only a nearby area. Your exact pickup is shared after the driver accepts.

A trip link for people without the app

Share a live trip link with people you trust. They open it in any browser, with no app or account. It expires, and you can revoke it.

Anyone with a valid link can view the trip until it expires or you revoke it.

On the way: SOS, reports and blocks

Use SOS to try to text your emergency contacts with your location, and call 112 yourself in immediate danger. Reports and blocks help address unwanted conduct. Live location is shared only during the trip. The Reliability Centre explains late-cancellation reviews and appeals; offer pauses are not active during shadow mode.